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Technical Support

Read the Expanded Technical Documentation

Review the expanded and enhanced software help for detailed information on installation, activation, use of all software functions, as well as tips for working with dialogs and documents.  See other resources on our documentation page for additional guidance.

Search the AIA Contract Documents Knowledge Base

Save Time! AIA.org now features a trouble-shooting Knowledge Base to address your AIA Contract Documents software and content questions quickly and efficiently with an easy to use search feature and nearly 250 frequently asked questions. 

E-mail Technical Support from Your Software

You can access technical support via e-mail through your own software by clicking on the Help tab and then clicking on "E-mail Software Support" icon on your AIA Contract Documents software or email docstechsupport@aia.org.  Most e-mail requests for support are addressed within 4 business hours.

Call AIA Technical Support:  800-942-7732

Our Technical Support representatives can address your AIA Contract Documents software questions.  Technical Support can be reached Monday-Friday, from 8:30 am to 6:00 pm Eastern Time.

 

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