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Purchasing Support

How do I renew my license online?
To renew your license online, please use the online web renewal. You may use your Order Number or enter your AIA User Name and Password.

How do I renew my license from the desktop software?
Your AIA Contract Documents software includes a License Wizard that assists you through the license purchase and software activation steps.

    To renew your license, launch the desktop software; on the menu bar, click Help >> License Wizard >> Next.

    Select the first option and click Next, then select the type of license you would like to renew and click Next.

    Provide your payment info and click Next.

    Review the renewal details and click Renew.

Note: You will not be able to renew a multi-seat license using this option. You can use the online web renewal to renew your license or contact Customer Support.

How do I find my Order Number?
To find the Order Number, launch the software; on the menu bar, click Help >> License Wizard.

AIA Customer Support
If your software has already expired, or if you have additional questions regarding your AIA Contract Documents software, our Customer Support representatives can address these questions directly. The AIA Contract Documents Customer Support center can be reached Monday-Friday, from 8:30 am to 6:00 pm Eastern Time.

Telephone: 800-942-7732
Fax: 202-879-3083
E-mail: docspurchases@aia.org

 

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