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AIA CES Discovery: Member Frequently Asked Questions

Troubleshooting

Who do I contact if I need assistance with AIA CES Discovery?

The AIA has established a new support center for all questions and concerns regarding continuing education. The AIA Member Care Center offers support each weekday from 8:30 a.m. to 6 p.m. (EDT).

Telephone: 800-242-3837, then select option 3

E-mail: AIAMemberCareCES@aia.org

Call volume tends to be heaviest
between noon and 3 p.m. (EDT). E-mail inquiries receive responses within 48 hours.

My transcript has inaccuracies. What can I do?

You are encouraged to check your transcript to confirm your information has been updated. If you continue to see inaccuracies, please contact the AIA Member Care Center to report the issue.

If I notice that some courses are missing on my transcript, can I document them using the self-report form?

No. Providers are reporting attendance for participants of their programs. Members should follow the self-reporting policies.

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Signing In

How do I sign in to AIA CES Discovery?

To sign in to AIA CES Discovery, you will use the same user name (your e-mail address) and password (self-selected) that you’ve used for other AIA online applications such as membership renewal or event registration.

Do not sign in with your membership number, as you did to enter the previous CES site.

Download step-by-step instructions on how to sign in.

Where is the sign in for AIA CES Discovery?

There are multiple points of entry to the AIA CES Discovery system—including the long-established link to “Find Your Transcript” that was used with the previous CES system.

Go to www.aia.org/education, look to the left column for “Find Your Transcript,” and select “Sign in.”

Why do I have to click on so many Web pages before gaining access to AIA CES Discovery?

We understand the inconvenience of having to navigate through multiple Web pages before getting to AIA CES Discovery. However, we wanted to ensure that all members were aware they should no longer use their member number to check their transcripts. The intermediary Web page that explains the need to use an AIA.org sign in is expected to be temporary.

You can bypass these additional pages by establishing a bookmark to AIA CES Discovery on your preferred Web browser.

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Using AIA CES Discovery

Please review a series of step-by-step datasheets on how to accomplish some of the most frequent tasks on AIA CES Discovery.

Can I still fax a self-report form?

In order to ensure accurate and secure tracking of self-reports, members are now required to submit this information through AIA CES Discovery.

I’ve submitted a self-report form online. How do I know if it has been approved?

Please review the self-report instructions here.

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I am responsible for reviewing transcripts for many members in my firm. How can I do this if I can no longer look transcripts up with a member number?

In order to ensure security of member data, AIA/CES implemented a sign in procedure consistent with other password protected areas of the AIA.org Web site. Unless a member is willing to share his/her sign in information, you will only be able to view your own transcript.

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AIA Education Requirements

As an Architect member, how many continuing education learning units do I need annually?

The total requirement is 18 learning unit hours per calendar year. Of these 18 hours, at least 12 hours must be in subjects designated as Health, Safety, and Welfare (HSW). More information on AIA continuing education requirements can be found on the AIA Web site.

As an Associate member, do I need to fulfill continuing education learning units?

No; the annual requirement applies only to Architect members.

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About AIA CES Discovery

What is AIA CES Discovery?

AIA CES Discovery is a Web-based, automated system for managing AIA members’ continuing education credits and transcripts. The AIA CES records management system is a single, Web-based point of contact for all CES needs, including the following:

    • On-demand access to transcripts and course offerings

    • More customized course- and provider-search functions

    • Ability to submit online course ratings

Will AIA members need training to use the new system?

No. For AIA members, the new system will provide continuity of transcript access and other CES processes.

Although the user interface will be different than the previous system, basic functions such as searching for courses or checking your transcript are designed to be intuitive.

What will happen to my AIA CES records at the AIA/CES Records Department?

The AIA/CES Records Department has processed all records received through October 24, 2010. AIA CES Discovery is handling all new data from October 25, 2010 on.

The AIA/CES Records Department also will continue to store all paper files for two years after the launch.

Is NCARB aware of AIA CES Discovery?

Yes. We’ve had significant discussions and meetings with the National Council of Architectural Registration Boards (NCARB) to better meet our members’ needs.

The AIA had adequate time to ensure that all state licensing boards were fully briefed on the new system, particularly on the improvements in continuing education reporting.

All licensing boards have been assured that AIA member architects are fully prepared to protect the health, safety, and welfare of the public wherever they practice.

Has the system factored in all the state licensing requirements and deadlines? Will the system support the printed reports that many states require?

Yes. AIA members have the same access to view and print their transcripts that they had through the previous system.

Members can print and submit paper copies of their transcripts to their state licensing boards.

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FAQ Topics

Troubleshooting

Signing In

Using AIA CES Discovery

AIA Education Requirements

About AIA CES Discovery

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How-To

Brochure (.pdf)

A Member’s Introduction to
AIA CES Discovery

Datasheets (.pdf)

How to Sign In
How to Check Your Transcript

How to Search for Courses

How to Submit a Self-Report
Form

How to Complete a Course
Evaluation

What Has Changed/What Has
Not

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Other Resources

AIA.org

About AIA CES Discovery

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Need Help?

AIA Member Care Center
800-242-3837, select option 3

aiamembercareces@aia.org

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