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MyCES: Member Frequently Asked Questions

Troubleshooting

Who do I contact if I need assistance with MyCES?


The AIA Member Care Center offers support each weekday from 8:30 a.m. to 6 p.m. (EDT) for all questions and concerns regarding continuing education.

Telephone: 800-242-3837, option 3

E-mail: AIAMemberCareCES@aia.org

Call volume tends to be heaviest between noon and 3 p.m. (EDT). E-mail inquiries receive responses within 48 hours.

My transcript has inaccuracies. What can I do?

You are encouraged to check your transcript to confirm your information has been updated. If you continue to see inaccuracies, please contact the AIA Member Care Center to report the issue.

If I notice that some courses are missing on my transcript, can I document them using the self-report form?

No. Providers are reporting attendance for participants of their programs. Members should follow the self-reporting policies.

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Signing In

How do I sign in to MyCES?

To sign in to MyCES, you will use the same user name (your e-mail address) and password (self-selected) that you’ve used for other AIA online applications such as membership renewal or event registration.

Download step-by-step instructions
on how to sign in.

Where is the sign in for MyCES?

There are multiple points of entry to the MyCES site—including the “Transcripts” link in the top right hand corner of the AIA homepage and the “Find Your Transcript” on the Education homepage.

Go to www.aia.org/education, look to the left column for “Find Your Transcript,” and select “Sign in.”

Why do I have to click on so many Web pages before gaining access to MyCES?

We understand the inconvenience of having to navigate through multiple Web pages before getting to the MyCES application. However, we wanted to ensure that all members were aware of the new system and its benefits.

You can bypass these additional pages by establishing a bookmark to https://myces.aia.org/ on your preferred Web browser.

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Using MyCES

Please review a series of step-by-step datasheets on how to accomplish some of the most frequent tasks on AIA CES Discovery.

Can I still fax a self-report form?

In order to ensure accurate and secure tracking of self-reports, members are now required to submit this information through MyCES.

I’ve submitted a self-report form online. How do I know if it has been approved?

Please review the self-report instructions here.

I am responsible for reviewing transcripts for many members in my firm. How can I do this if I can no longer look transcripts up with a member number?

In order to ensure security of member data, AIA/CES implemented a sign in procedure consistent with other password protected areas of the AIA.org Web site. Unless a member is willing to share his/her sign in information, you will only be able to view your own transcript.

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AIA Education Requirements

As an Architect member, how many continuing education learning units do I need annually?

The total requirement is 18 learning unit hours per calendar year. Of these 18 hours, at least 12 hours must be in subjects designated as Health, Safety, and Welfare (HSW). More information on AIA continuing education requirements can be found on the AIA Web site.

As an Associate member, do I need to fulfill continuing education learning units?

No; the annual requirement applies only to Architect members.

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About MyCES

What is MyCES?

MyCES is a Web-based, automated interface for managing AIA members’ continuing education credits and transcripts. Benefits of the system include:

    • On-demand access to transcripts and course offerings

    • LU and HSW progress bars to graphically display current credit totals.

    • A data grid to view credits earned and credits needed of the annual AIA continuing education requirement.

    • A personal profile overview and ability to update personal and professional information

    • More customized course- and provider-search functions

Will AIA members need training to use the new system?

No. For AIA members, the new system will provide continuity of transcript access and other CES processes.

Although the user interface will be different than the previous system, basic functions such as searching for courses or checking your transcript are designed to be intuitive.

What will happen to my AIA CES records from the CES Discovery transcript system?

MyCES is integrated with CES Discovery and updated daily. You will still use the CES Discovery system to submit self-reported activities and browse the course directory.

Has the system factored in all the state licensing requirements and deadlines? Will the system support the printed reports that many states require?

Yes. AIA members have the same access to view and print their transcripts that they had through the previous system.

Members can print copies of their transcript to send to state licensing boards.

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FAQ Topics

Troubleshooting

Signing In

Using MyCES

AIA Education Requirements

About MyCES

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How-To

Datasheets (.pdf)

How to Sign-in to MyCES
How to Check Your Transcript

How to Search for Courses

How to Submit a Self-Report
Form

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Other Resources

AIA.org

About MyCES

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Need Help?

AIA Member Care Center
800-242-3837, select option 3

aiamembercareces@aia.org

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