Awards: 2005 Institute Award for Architecture
Recipient: SPF:a
Project: Somis Hay Barn; Somis, Calif.
Client: Steven Sharpe; Somis, Calif.
Photo: Zoltan Pali, AIA
 

   
 
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A Win-Win Scenario: Interns in Office Practice

Margo Jones, FIIDA, IDEC, LEED AP
 

During recent visits to architectural and interior design firms in Chicago and the Washington, DC, area, a key topic for discussion was the evolving role of interns in office practice. In addition to assisting with traditional overhead tasks, such as updating vendor information, cataloguing materials and archiving projects, principals and project team leaders are engaging emerging professionals in a broader range of project-related work, often relying on the intern as much as they would on any other team member.

Engaging the Intern in Practice
The decision to engage interns in significant ways illustrates both the expanding needs within firms and the high degree of confidence firm leaders are placing in architectural and interior design interns. Based on individual skill sets and expertise, firms increasingly involve interns in conceptual design studies for studio dialogue and critique. These studies may be quick or in depth, laying the groundwork for design development and client presentation. Interns are also charged with researching innovative products and materials that will convey design concepts or meet specific user needs.

Also gaining momentum is the role of the architectural or interior design intern in building information modeling (BIM), since many interns have utilized Revit or other BIM software in studio courses. In this time of transition, when firms are training full-time staff in Revit while still utilizing AutoCAD or Microstation in their projects, interns that are well versed in these programs are able to work back and forth in putting together sets of documents, while those skilled in Photoshop are creating presentation materials that combine 2d and 3d drawings and material selections.

Hand sketching and rendering skills are also valued. Principals expressed a high regard for interns with these abilities, as well as a basic knowledge of business practices, including office procedures, fee structures and how projects are organized. Students who have used Excel spreadsheets and Microsoft Project software are often tapped to assist project managers in updating documents, or in some cases developing a preliminary draft for the manager to review and edit.

A working knowledge of sustainable design theories and practices is also highly regarded. The number of students securing LEED Accreditation while in college has increased significantly, and accredited interns often seek alignment with firms that are committed to sustainable design principles. While the intern may not have real-life experience applying sustainability theories, depending on the university setting, he or she may have delved into research methodologies or explored innovative design approaches in studio courses, and can contribute to the firm in this area as well.

The role of the intern may be broad or specific, depending on the needs of a project team at any given time and the general level of activity within the firm. Along with contributing technical skills and knowledge, many interns are thinking critically about client needs, environmental issues and other design challenges.

Providing Internship Coordination
While the objective of an internship is to gain experience, individuals who are enrolled in a graduate or undergraduate course of study may be required to complete internships or have the option of receiving elective course credit, depending on their program curricula. Encompassing architecture, interior design and historic preservation programs, Savannah College of Art and Design’s School of Building Arts (SBA) provides internship coordination for all internships, regardless of whether they are for credit.
Part of the Internship Coordinator’s role is to build relationships with firms and maintain communications regarding opportunities. A growing number of companies invite students from specific programs to submit applications for internships, and fellowships for returning students may also be awarded, along with a housing stipend.

As Savannah College of Art and Design (SCAD) students represent all 50 states and 100 nations, a student may indicate interest in an internship that is located virtually anywhere. Visibility of firms is heightened through participation in SCAD’s annual Internship and Job Fair, or through a visit to a campus in Savannah, Atlanta or Lacoste, France. Returning alumni recruit for their firms at the Fair or through regular contacts with faculty and students. Many firms provide posters or send postcard mailings at intervals.
It is important to establish a vision of what the student would like the internship to accomplish. In many cases the intern is limited only by imagination, and, with open dialogue and encouragement, each student can gain a meaningful, productive experience that will become an asset.

The Internship Coordinator serves as the supervising professor for internships in the three majors, providing assistance to students in researching and evaluating opportunities, as well as reviewing materials prior to making contact with firms. The Coordinator can also refer the student to alumni employed in a specific geographic area for information about firms and working conditions, and then tracks the student’s progress in securing an internship. Often familiar with principals or other senior individuals within firms, the Coordinator may serve as a reference for the intern and stay in touch through the internship.

Finding Alignment with Firm Culture
An important aspect of internships is the alignment of the intern with the corporate culture of the firm or other setting. Successful internships result from many factors, including thorough research and good communication. Each intern should develop specific goals for the internship to guide him or her in researching design firms or other organizations. These goals should be based on individual interest and desired learning outcomes, with the understanding that goals for second or third internships will be different from those for the first time out. During the interview process these goals are reviewed with the firm and, once the internship is secured, tailored for the internship period. Following are examples:

• To become knowledgeable about business practices and how individual firms/companies/organizations are organized.
• To understand how firms or organizations secure and complete projects.
• To gain an understanding of the role of the intern for architecture/interior design/historic preservation within professional firms/companies/organizations.
• To learn to work collaboratively and effectively within a project team, gaining understanding of schedule, fee and budget parameters.
• To refine and apply skills acquired in classes to office practice.
• To participate in meetings with clients/developers/neighborhood groups.
• To observe how the LEED project checklist works.
• To find new material and furnishing resources for projects.
• To improve skills in taking field measurements on site.
• To enhance knowledge of rendering using different software such as 3D Max, Viz, Maya and Photoshop.
• To gain experience in the production of construction documents.
• To apply knowledge of building information modeling in design development and documentation.
• To observe construction progress at project sites.
• To increase knowledge of architecture/interior design/historic preservation by attending professional development activities at the firm.

It is important for the firm to assess the capabilities of the intern, both during the interview and once the individual is on the job, and to be clear about expectations. Good communication throughout the internship period is critical for all involved.

Securing the Internship
For university programs that provide course credit for the internship, some form of contract between the employer and the intern may be required, and documentation of the agreement for the internship is always recommended. The employer should state in the documentation that the ‘new hire’ position is an internship rather than a full- or part-time position, and indicate awareness that learning outcomes are expected. The letter should confirm the internship start date, duration, numbers of hours/days per week and other employment terms, including hourly pay rate and any expected reimbursement of major expense, such as parking or mass transit allowance in urban areas.

All interns are encouraged to seek paid positions, as they will be providing value to their employers, and most employers agree; however, international students may be restricted from receiving pay unless the internship is registered for course credit.

The employer should describe in general terms the company’s expectations and the types of tasks the student intern will be performing. On the intern’s part, documentation that the student is allowed to work in the United States or other jurisdiction must be provided to the employer.

If applying for course credit, the student intern will provide a copy of the employer’s letter to the Internship Coordinator, along with a completed Field Internship Application and other supplemental information, such as a Liability Waiver holding the school faultless, and then the ‘course’ will be registered.

Architectural interns may ask the firm to assist in documenting the internship for IDP credits. For interior design interns who began their first internship period during or after January 2008, all internship or other work experience to be credited toward IDEP and taking the NCIDQ exam must be under the direction of an NCIDQ-certified interior designer or architect, a registered or licensed interior designer or a registered or licensed architect.

Assessing Learning Outcomes
For SCAD students registering internships for course credit in SBA programs, the intern is required to prepare a written weekly summary describing work responsibilities and activities, including types of tasks completed and design project experience. The student intern emails the summary to the Internship Coordinator at the end of each week, respecting any client confidentiality agreements in place.

At the midpoint of the internship, the student intern schedules a meeting with the Internship Coordinator, via telephone or in-person if working locally, to discuss the internship and any issues of concern, and to review visual examples of work completed to date. The Internship Coordinator will then post a midterm grade for the internship based on the conference and materials reviewed, as well as on the timeliness of student submittals.

The internship evaluation process encompasses reviews by three parties: the on-site supervisor within the firm; the student intern; and the supervising professor. All evaluations contribute to the final internship grade. Soon after the midpoint of the internship, the student intern provides a form to the employer to be completed and forwarded to the Internship Coordinator one week prior to the last day of classes.

One week prior to the last day of the course period, the intern submits examples of work completed during the internship, such as drawings, photographs and written documentation to support the learning outcomes of the internship. The student also submits a final report summarizing the experience, stating how the learning outcomes identified on the field internship application were accomplished and indicating whether the student would recommend the experience for future internships.

Finally, the student meets with the Internship Coordinator, either via telephone or in-person, to review the submittal and to discuss the outcomes, after which the supervising professor’s evaluation is completed and a final grade posted.

Taking the Long View of the Internship
Successful internship experience creates a unique edge to be leveraged after graduation, while returning students gain an advantage in optimizing the education that remains. A solid relationship with a principal or other professional contact becomes a long-term bond when he or she is asked to serve as a mentor or a topic consultant on a thesis committee. And after learning more about an academic program, professionals may develop an interest in teaching in the classroom.

But the greatest benefit may be to the profession, whereby a new talent earns confidence and trust from a firm willing to engage an intern in challenging work.