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A
One Man User Group:
The Architect Becomes a Patient

David J.
Reichard, AIA
Senior Healthcare Planner, Health Facilities Design Division
Helman Hurley Charvat Peacock/Architects, Inc.
Maitland, Florida
In the 1991 film The
Doctor, William Hurt plays a physician who experiences life as a
patient in the hospital. His observations and interactions change the
way he views the practice of medicine from that point forward. In 1998,
this healthcare architect experienced a similar situation . . . admitted
through the emergency room to an inpatient medical unit for a week of
tests, intravenous feedings, and antibiotics.
Although seriously ill,
I was very aware of my physical surroundings, a result of my education
as an architect and more than 20 years of experience in designing hospital
spaces. What I learned during this reflective period of illness and
healing will strongly influence the remaining years of my career. To
the extent that I may influence not only my own designs, but also those
of other healthcare architects and decision-makers, I will minimize
the details of my illness and emphasize the design lessons learned.
The
Emergency Department
The next time you are faced with the question of enclosed or curtained
treatment cubicles in the emergency department (ED), I would suggest
that you take three hours and place yourself in each type of location.
I found myself in a curtained bay with an inebriated and solicitous
woman in the adjacent space. In addition to the physical pain I was
experiencing and the anxiety associated with waiting for test results
and subsequent diagnosis, I was subjected to a loud, verbally offensive
neighbor in the ED. (I more fully appreciate the nonmedical patient
situations that ED staffs endure every day-drug overdoses, inconsolable
children, and gang-member victims of violence). Cold and lying on a
stretcher, I had nothing to listen to or look at to pass the time. I
lost any hope of privacy as the curtain remained partially open and
members of the ED team, members of other patients' families, the police,
and others walked past. I could hear conversations I didn't care to
hear. After this experience, I will encourage all my clients to consider
private treatment spaces with solid wall dividers and sliding glass
doors.
The
Patient Room: Mobility and Range-of-Motion Limitations
I was admitted to the hospital with acute infection, dehydration, and
malnutrition, which translates into multiple intravenous lines and nasogastric
tubes. As I lay in my bed, I found it nearly impossible to access the
systems and services that, as a design architect, I believed would be
at my fingertips. The bed controls were difficult to reach because of
the restrictions caused by the tubes and IV lines inserted into my body.
The telephone and overhead lights were equally inaccessible, requiring
the assistance of a nurse or visitor. The next time your designers are
involved in the selection and location of equipment, place one in a
bed tethered to an IV pole to test the accessibility of the controls.
My bed was turned toward
the window to accommodate both the equipment and my view, but I was
unable to adjust the blinds from my bed to reduce the intrusion of healthy
Florida sunshine during my frequent naps. However, the positive design
aspects of the large window in the room provided a visual respite from
the hospital and a clear sense of time and place. It reminded me that
there was a life outside the walls of the hospital to return to after
my recovery.
The
Patient Room: Engineering Systems
Attention mechanical/electrical engineers! Think long and hard about
fan coil units and the impact they have on the patient's comfort level.
I know all the reasons we use them-insufficient floor-to-ceiling height,
cost, etc.-but they create drafts and greater discomfort for the patient.
They are noisy and present difficult challenges to the maintenance team.
The variation in room temperature during on-off cycles creates hot-cold
periods for the patient. As we work with our consulting engineers and
HVAC equipment manufacturers, perhaps we can find or develop a unit
that reduces drafting and is more accommodating to patients' individual
control and temperature preferences.
© 2004 The American
Institute of Architects, All Rights Reserved.
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